Digtrix | Digital Design & Technology Solutions to Scale.

Company

New Punjab Coaches

project focus

Web Server Migration, Bus Booking & Management System Development, IT Infrastructure Management & Maintenance

Industry

Transportation

Client Challenge

New Punjab Coaches, a transportation company, faced the challenge of outdated technology and sought a complete digital transformation. The primary requirements included migrating their web server, developing a robust bus booking and management system, and ongoing management and maintenance of both the product and IT infrastructure.

Streamlining Operations for New Punjab Coaches through Comprehensive Digital Solutions

Our Approach

Consulting and Implementation

Conducted rigorous testing to identify and address any issues related to functionality, responsiveness, and security.

Ensured that the e-commerce store performed optimally across various devices and browsers.

Web Server Migration

Assessment: Conducted a thorough assessment of the existing web server to identify challenges and plan for a seamless migration.

Planning: Devised a migration plan to minimize downtime and ensure a smooth transition to a new, optimized server environment.

Bus Booking & Management System Development

Discovery and Design: Undertook a comprehensive discovery process to understand New Punjab Coaches’ booking and management requirements.

Development: Created a bespoke bus booking and management system, incorporating features such as seat reservation, real-time tracking, and secure payment gateways.

IT Infrastructure Setup

Environment Setup: Established a new and optimized IT infrastructure, ensuring scalability, security, and efficiency.

Integration: Seamlessly integrated the new bus booking system with the upgraded IT infrastructure.

Testing and Deployment

Thorough Testing: Conducted rigorous testing of both the bus booking system and the IT infrastructure to identify and rectify any issues.

Deployment: Executed a well-planned deployment strategy to minimize disruptions and ensure a smooth transition.

Management and Maintenance

Ongoing Support: Provided continuous support for the bus booking system and IT infrastructure to address any issues promptly.

Updates and Enhancements: Implemented regular updates and enhancements to ensure the system remained current and competitive.

Result

The collaboration of Digtrix with New Punjab Coaches resulted in a successful digital transformation:

Efficient Web Server Migration

The migration to a new server was executed seamlessly, minimizing downtime and ensuring uninterrupted service.

Robust Booking System

The custom bus booking and management system streamlined operations, offering features that enhanced the customer experience and internal management processes.

Optimized IT Infrastructure

The upgraded IT infrastructure provided scalability, security, and improved performance.

Seamless Deployment

The deployment strategy ensured a smooth transition, and the system was operational without significant disruptions.

Ongoing Support

Continuous management and maintenance support ensured the reliability and optimal performance of both the booking system and IT infrastructure.

Conclusion

The New Punjab Coaches case study exemplifies Digtrix capability as a digital solution company to provide end-to-end solutions, from consulting and development to ongoing management and maintenance. By addressing the client’s challenges and leveraging modern technology, we successfully facilitated a digital transformation that enhanced their operations and customer experience. This case study highlights our commitment to delivering comprehensive and impactful digital solutions tailored to the unique needs of our clients.

So, when you choose Digtrix, you're not just partnering with a digital firm, you're partnering with a team of dreamers, doers, and tech-savvy trailblazers.

Ready to unleash the power of digital with Digtrix? Get in touch and let’s create
something magical together!